Our master bedroom exterior door was recently hit by a rock which broke the outer glass pane. This is a nine foot door with a frame around the edges and all glass in the middle. We preferred to deal with someone local and my wife found Jackson Glass in New River. Jason came over the same day my wife called and discussed various options with us including buying a new door. Since this door is the same as our exterior great room door we wanted them both to look the same. The major problem is that the doors are fiberglass. Most folks wouldn’t even attempt to replace the glass on a door like this, but Jason said he had done a handful of similar doors and would take a crack at ours as well. He gave us an estimate and we decided to have him repair it. During this phase Jason never pressured us to choose a particular option or even to hire him for the job.
Prior to coming out to perform the repair Jason called my wife to let her know he would actually be able to complete the repair for about 20% less than his estimate. This was after we’d already agreed to have him do the job at the price he originally quoted. How often do you ever here of a business owner coming in under an estimate like this?!
On the day of the repair Jason showed up a few minutes early and quickly started the repair. He was very meticulous throughout and when he was finished you could barely tell the door had been touched. The new glass looks great and where he sealed it looks very clean and professionally done. I found out from Jason as we chatted that he can do virtually any type of glass repair including those uniquely designed panes in vanity mirrors and curio cabinets.
When Jason was finished he thoroughly cleaned up all areas where he had performed work (something you don’t always see nowadays). My wife and I are thoroughly pleased with the way the door looks and will certainly call on Jason for any future glass needs. He is extremely professional and personable and an honest business owner. I would highly recommend him without hesitation. I’m hoping we won’t be breaking any more glass, but if we do it’s reassuring to know Jason is just a phone call away.
Joseph A. Davies
Jason returned my call the same day and was willing and able to do my repair the next day. He quoted $350 and at completion only charged $289! Excellent work and not only was the sliding glass pane replaced, the whole door looked and moved better.
Great work & very professional. We use The Jackson Glass for all our rental properties.
Very friendly & professional
Jackson Glass came to house to installed shower doors . Very friendly & professional I will recommend him
You will not be disappointed!
Jason did a truly professional job. I would recommend his work and commitment. You will not be disappointed!